- We successfully provided advanced BPO Services in the areas of Telecollection, Inbound Order Taking, and Customer Data Cleansing.
- We were appointed by Telkom to be an E1 Telkom usage aggregator, as a complementary service to the 500XY and 140XY Contact Center Number and Contact Center Services.
- We acquired ISO 9001:2008 certification in Integrated Outsourcing Services (Contact Center Services, BPO Services, and Human Resources Services) as an upgrade of our previous ISO 9001:2000 certification in 2008.