Category: Insight
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ARSI Smartbot by KPSG: The Ever-Evolving Chatbot Tailored to Meet Your Business Challenges
Building a high-quality customer experience stands as a significant challenge in this era of digitally transformed industry. Every company competes to offer the best customer service, striving for business continuity. Read more
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Leveraging Data Analytics for BPaaS Efficiency
In the continuously evolving digital era, data has become a valuable asset for companies. How can this data benefit your company, especially if you are already using BPaaS services? Read more
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MPHRO 101: The Overview and Its Advantages for Your Company
In this article, we will explore the fundamental aspects of MPHRO and the benefits companies can accrue by adopting this approach. Read more
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Leverage ARSI for the Best Combination of Managing Your Company’s Contact Center
In today’s competitive business landscape, efficient and high-quality customer service is paramount. Read more
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Personalized Touch for an Enhanced Customer Experience
At KPSG, “personalization” is not just a buzzword – our AI Smartbot can deliver tailored services for each customer by analyzing data from every interaction with your clientele. Read more
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Transform Your Business Operation with BPaaS and Achieve Success!
Is your company’s operational process inadvertently slowing down your core business? BPaaS might be the solution you’ve been waiting for! Read more
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Implementation of Smartbot in Companies: Excessive Spending or Cost Savings?
Is implementing chatbots within a company a waste or a saving? Learn how the chatbot usage provides significant benefits, especially in terms of integration and budget efficiency. Read more
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Minimal-Risk Recruitment Process for Blue-Collar Workers in Your Company
Almost every line of business requires a force of blue-collar workers to ensure smooth operational activities. Read more
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Understanding the Characteristics of Omnichannel and Multichannel for Your Business Development
The Jakarta Fair 2023 event has just concluded, and its bustle has reminded us of the dynamic world of retail and service that has become increasingly vibrant. Read more
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Understand the Benefits of Outsourcing for Your Employees and Company
Outsourcing for blue-collar labor has become one of the choices in the world of Indonesian offices. There are many benefits that your business can get. What are the benefits? Read more